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Edit: the team reached out to me and is sending me a watch without the poor engraving on it. They were extremely accommodating and offered to remedy the situation with great care. Mistakes happen and this organization made sure to do what they had the ability to do to make it better. Would buy from them again.
Original: Look, the watch on its own is very pretty and looks great. But this was an anniversary gift and I paid for the custom words on the back that were supposed to wrap around the outside of the top part of the back of the watch. Instead, it cuts across. I couldn’t get it fixed and back in time before our gift exchange so I live with that problem now.
Dear Sir,
Thank you for taking the time to share your experience with your August Berg watch. We deeply regret that the engraving on your anniversary gift did not meet your expectations and affected such a meaningful occasion.
We truly understand the importance of personalization for special moments like anniversaries, and we sincerely apologize for the inconvenience caused by the misplacement of the engraving. This falls short of the high standards we aim to provide.
Your feedback is invaluable, and we are committed to using it to improve our services. We are currently reviewing our customization process to to ensure that every detail is handled with the utmost care in the future.
Thank you again for bringing this to our attention. If there is anything we can do to address this issue for you, please don’t hesitate to reach out to our customer service team at contact@augustberg.com. We are committed to making things right and restoring your trust in our brand.
August Berg Team.
盤面が大きく、シンプルで、この上ない清楚感がある。ちょっと重いが（盤面が小さなものに比べれば）耐えるほどではない。
ベルトが、金属なので、大汗にも対応。
とても見やすいし、良い時計です。
Just received today- gorgeous sapphire blue face and leather strap - 32mm. Better than picture. I chose this watch because of the quality of August Berg and the fact they give back to others.
Just received the petite Strawberry Thief watch from August Berg. I love the design--William Morris is a favorite designer of mine--and the watch is very attractive! The watchband is short however and I wish it were an inch or so longer. I would recommend the watch if you're on the fence, but you might consider one of the larger bands they provide if you have medium/larger wrists.
I received my August Berg x Morris & Co Petite Willow Bough watch today. It is even more stunning than on the website!
I wanted a versatile watch I could wear both to work and in the evening; and I prefer my jewellery to be on the smaller/more delicate side.
The mesh band is beautiful and comfortable on the wrist; and the 3 closure clasp means I feel very confident it won’t fall off!
The Morris & Co design on the watch face is both beautiful & subtle; with the crystals adding just the right hint of sparkle.
The watch arrived in perfect condition & beautifully boxed.
The fact that every watch purchase contributes to children’s education in Asia & Africa makes the watch not only a beautiful investment, but money well spent.
