Craft a unique message tailored for your loved one
Write your own message below and choose when you'd like us to send it to your special one
New Policy applied since Jan 1st, 2025
August Berg announces the updated warranty policy, effective from January 1, 2025, reinforcing our commitment to quality and customer satisfaction. This revised policy is designed to provide clearer and fairer solutions to customer concerns, ensuring better protection for your purchases and enhancing your experience with our brand. We believe these changes will strengthen your trust and encourage all customers to review the new terms as part of our ongoing efforts to improve our service.
WARRANTY FOR MANUFACTURER / MECHANICAL DEFECTS
WARRANTY EXCLUSION
EXCHANGE POLICY
NO REFUNDS OR RETURNS
We provide you with detailed descriptions of our products, materials, sizes, and fit, which can hopefully help you choose the right product more accurately. If you have any doubt about a product, you are very welcome to contact us at contact@augustberg.com for further assistance.
BATTERY WARRANTY
SHIPPING POLICY
1. SHIPPING COST
2. DELIVERY TIME:
HOW TO RETURN YOUR WATCH?
For detailed instructions on how to send your watch for warranty, you can contact us at: contact@augustberg.com
Please sent to the following address:
* Please ensure that you get proof of postage as the parcel will be your responsibility until it reaches August Berg office.