Exchange Policy

NO REFUNDS OR RETURNS

We provide you with detailed descriptions of our products, materials, sizes, and fit, which can hopefully help you choose the right product more accurately. If you have any doubt about a product, you are very welcome to contact us at contact@augustberg.com for further assistance.

HOW TO EXCHANG YOUR WATCH?

For detailed instructions on how to send your watch for warranty, you can contact us at: contact@augustberg.com

Please sent to the following address:

• Receiver: Guan Chee / Kok Beng NG Randy
• Email: contact@augustberg.com
• Address:
• Vietnam: Norbreeze House, A.03, Lakeview 3, N6 Street, Thu Thiem Ward, Thu Duc City, HCMC.
• Singapore: JTC Logistics Hub @ Gul, 1 Gul Circle #05-08, 629637 Singapore.

* Please ensure that you get proof of postage as the parcel will be your responsibility until it reaches August Berg office.